At present, Garmin does not have any integration enabled for 3rd parties except MyFitnessPal – and even that doesn’t seem to work consistently. I think it will be easier for me just to manually update garmin connect than bother with wifi again. The scale send weight to Connect just fine…so Wifi Works. And worst, Garmin support have repeatedly blamed Apple stating “We don’t push data, Apple pulls it”. The error is intermittent. The display shows all your metrics, from BMI to bone mass. Once invited, they’ll show up in your list of users: Then, over on the account that you invited, you’ll go ahead and accept the invitation and specify your height/gender/etc (likely already there from your Garmin Connect settings). But even so the measurement data reaches Garmin Connect anyway (??). Discovered this by coincident when setting up Vivosmart for my mom, and tracked it back to a re-install. Garmin Index is Wi-Fi connected, allowing you to wirelessly sync your data to our free Garmin Connect online fitness community. When I did this last years – I logged everything, food, water, exercise, weight & sleep. (That every other scale on the market can do?). Select Menu (3 horizontal lines in the upper left) Garmin Index Wifi Scale. If you’re outside the US, I’ve got links to all of the major individual country Amazon stores on the sidebar towards the top. I actually brought it with me while travelling in November and December, pairing it to my phone at the time. The sync is still broken, a lot of people complaining about body fat stuck to 7%, the last firmware is over a year old. All it would take is a competitor to really get its act together and there could be a major power shift. There does seem to be a systematic problem that a large number of users are having. I followed the prompts to set up Wi-Fi syncing with my router. in your opinion is new updated model on the way? For me, it is consistent tracking (daily first thing in the morning) and graphing. Is there a way to get Garmin Connect app to register all the other measurements produced from the Tanita scale, like it does for Garmin Index smart scale? If it were the case that they had a boatload of work to do to enable this then fine but that’s not the case. Garmin's scale and app don't let you turn it off, though. It was just that one line in the summary saying the platform is the issue, as you said elsewhere the platform is just dandy , keep in mind, Garmin is a company makes most of their income in selling hardware, for them (in a business logic) it makes very little sense to open data to 3rd parties as the ones who are using Garmin Connect mostly have already an Garmin device hence it would not attract other ‘potential’ users outside, to buy a new Garmin device, on the other side companies like Fitbit (even owning today most of their revenues with some would say overpriced activity trackers) spending a huge amount of efforts on the software experience side to attract customers into their ecosystems that is not ultimately based on hardware revenues only. , Shh…I’m not allowed to get any more scales right now. Amyone here care to say if they’re getting the data transferred???? Are you willing to review or test beta products? Technically MFP is now a competitor to Garmin, no?? Index Smart Scale Reset problem. This scale is waste of money and I think we should really send it back and ask for refund to finally get Garmin attention. He never shows up as option on the scale after he accepts. Low prices, reviews, videos and more for the Garmin Index S2 Smart Scale Black, a Garmin Scales item. You’ll dive through a number of layers (why it can’t be added to the main health dashboard is a little odd), and get down to the Weight options: From there you can change the view, but the default will show you the averages for the past 7 days, and then below that you can click on any individual measurement to get details for it. All of this data looks basically the same on the mobile app. You get the “X” at the end of the progress bar. Support is usually pretty good at figuring that out and unblocking whatever the blocker is. This may or may not be the first time someone has thrown a wrench at you for pressing their buttons. Calipers are still superior when it comes to measuring body fat than this (uses BIA measurement which can lack precision). If I still have to manually enter my data into TP every morning then they’re hardly doing any better than my current dumb scales that cost <10% of what these retail for. I figured it was stupid user error, but maybe it was something else. Sometimes a single con is a huge one, but not valued as such. If I have my Strava and TrainingPeaks accounts connected to my Garmin Connect account, will this send my weight data to those accounts? I know you said the index won’t share its data to training peaks and other apps, do you know if it will share to my fitness pal? exactly the same problem here. These are things they can fix but I find it sloppy and disappointing. To reconnect MyFitnessPal to Garmin Connect: It really does not sync to MyFitnessPal, and this has apparently been an issue for over a year. Select Connect to MyFitnessPal Now, the Garmin Index scale is not without its oddities. The article also raises another question. I haven’t seen a pattern as to when or why this should happen. Your choice in scale really comes down to where you have your data, and which devices you currently use. So there is sits. If that platform is Garmin Connect, and if you want those advanced metrics – then the Index Scale is solid and generally works well. Just took them back to the shop who rang Garmin who replaced them that day. Whatever path this information follows, today’s weight always auto-magically uploads to both my fenix3 and VSHR. A flaky and unreliable wifi implementation is not an excuse to blame the router when I have many other devices that work fine with it. Found this review useful? Years of it disconnecting from bluetooth. And these things are very, extremely important, I was going to by this today but luckily you wrote the review last night Garmin Index WiFi Smart Scale review – TitaniumGeek. This time I had to re-configure my WiFi setting in the app but I ended up in the same situation: “Network Connection Error” and a persistent wrench display on the scale. You can customize the graph to add a specific weight goal, as well as change the week. You can mentally pretend it didn’t happen (trust me, I’m a pro at it). I’d assume total weight is different every day mostly because of changing water level, but scale tracks water level, muscle mass and bone mass pretty consistently. Mine worked out of the box no wifi issues on a Cisco router. So here is the most up to date list of products I like and fit the bill for me and my training needs best! No WiFi issues at all. Tap the graph, and it opens in a new screen where you can change the length of time: 7 days, 4 weeks, or 12 months. Why would you spend more to go through this hassle vs just getting a Withings? I am not convinced to start using the Garmin scale instead of the Tanita… . Thibaut, Similar behaviour for me. Rather, you just get on. It has to do this over WiFi to the desktop then sync to your mobile device? I’m not aware of any scales that integrate there. Great post. The other button is for triggering a reset and/or pairing of the scale. Notice the button line of icon in the picture. Step on, no WLAN, setup, WLAN Network add, exit step on the scale…. But don’t worry, I’ll sneak it in. Weighing multiple times a day just to find your weight would be pointless as far as I can see. And the same with muscle mass. Hi Ray That is from their tech people that I just got off the phone with. Sister-in-law will probably be the same. For the same price, though, the QardioBase and the Withings WS-50 scales are easier to set up, and each has special features that give them an edge over the Garmin Index. Do not buy these, they are complete garbage. People just base everything on a single number, without utilizing critical thought. Have you tried contacting support though? I own both the Tanita BC-1000 and Garmin Index. Need help please with adding 2nd person in family. The scale measures body fat (as long as you don’t set your activity level to 8 or above… then you only get 7% no matter what.) I like the scale and we are 4 in the family and it auto recognises all of us. Why would someone obsess about weighing more in the evening compared to the morning is beyond me. iOS – Touch the ‘More’ icon (bottom right) However, if your goal is to lose weight (and a lot of it), then it’s handy that the device is lock-step with your scale. So, if you found what you read here useful, consider using the links on the side to support the site. I have a ton of Garmin devices but would have to totally disagree with your assessment that that is a good reason to stick with Garmin here. Then check out the massive list of everything, from $150 off the Garmin Fenix 6, plus big deals on Apple, GoPro, Suunto, Polar, Samsung, Withings, and many more! Seriously, are you all the only people that uses the scale? What happens then? But even following the WiFi thread someone else posted, the last post there was nearly a month ago, and so it doesn’t seem too systematic (anymore so than other WiFi scales and the occasional router oddity). But it still is not as robust as some of the Tanita scales that measure things like visceral fat and Physique. Below are the most popular. Sometimes the weight shows up, sometimes not. My advice is buyer beware. You can make this machine the part of your daily life once it is in your bathroom. Any chance of turning off the update available bug in connect? Thanks Ray-really appreciate your quick response. Unfortunately there is a bug in Myfitnesspal/Garmin where if you manually update the weight in myfitnesspal it will override the weight data from Garmin and kill the rest of the data in garmin connect. They did an RMA and I returned the unit, 2 weeks later I got a replacement new unit. Only a year late to this discussion. Makes this scale utterly useless for me. 2. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Weighing less after exercise allows you to monitor sweat and fluids so is useful. Have had years of intermittent wifi/connection issues. however the scales arrived today, and have set up first time, no problem, with additional users added easily, and all uploaded to the respective GC accounts within a minute or so…. I was sent an ANT+ stick that also didn’t help. Garmin Support think this is all as should be. Just about to call Garmin and see if I can get a refund. and therefore Connect (oh no!) It’s annoying at @#$#. Shame on Garmin! One button allows you to change between stones (weird British thing), pounds (weird American thing), and kilograms (everyone else on earth). They’re working to address the nowbroken/inconsistent sync issues (for both weight and general MFP stuffs). It is a server side problem, acknowledged by Garmin on their support forum. Can I add my daughters to the scale?? 16th February 2016 . It’s a total mess and this is coming from a guy who lived with the buggy 405 launch, the buggy edge 510, the buggy GPS accuracy of the 620 at launch, the mess of Garmin connect “modern” launch and more. This has to do with “No Athlete mode: While not a huge issue to most, there lacks an athlete mode”. Further, it can reveal more than just your body weight. Scales: need I say more. 2. 2. If you updated your weight on Garmin Connect, it would never update on your watch. Garmin Scale Review The simple bathroom scale that reveals the uncomfortable truth about your weight is getting a modern makeover. Mike P- I think we are in the same camp. It’s paired and liked to my wifi, but I can not see it on my app. For example, on this, if I outlined the pros as ‘Just works’ (which it does for me), and left it as that, while listing a bunch of cons about issues with 3rd parties, no weigh-in, etc.., then people for whatever reason see that as a negative product, without reading whether or not it matters. Miles. And of course, you could use MyFitnessPal as a 3rd party sync engine – but we all know how well that works. What othere devices do you own in your everyday life (that have wifi clearly) that have meant you needed to troubleshoot and make router changes to connect? you think its good time to buy Garmin Index? Yes, I’m already a Garmin customer and use Garmin Connect, but they’re discouraging me from buying more of their hardware (i.e. Day6 68,2 9,1 43,2 29,9 In fact, they likely added code to keep that from happening automatically. In its new avatar, the humble bathroom scale has become both smart and aesthetically pleasing. Once he sets up his user settings for his initials (2 chars) and details he steps on scale and it should show up if it does not show his initials try tapping the top right corner to select or sometimes comes up with a ? After resetting my 920 everythings syncs fine. Not that it’s a tough requirement, creating an account is free and only takes a second. I think this is a case of buyer beware, especially since Garmin has explicitly stated they don’t intend to share weight scale readings with partner apps. You can see below I added a goal at 175lbs, and then it added a black line there. I’ll be complaining until Garmin give me a full refund, invoking trading standards. Open the app Menu: Not sure what you mean. I just made sure i was on an unused wifi channell or one that was used the least. I could have cleaned up in Rio this summer. I believe that it syncs with MFP which, in turn, syncs my weight with Garmin Connect. So if you are dedicated enough to log this every single day, the $30 scale is just as good, and maybe better because you are paying more attention to the data. what is the best way to get Fitbit / aria data into Training Peaks? Then hit up Wiggle at the link below! 1. Garmin supports up to 16 people to use the scale at once (making it appropriate for the Brady Bunch, or your entire tri team). Android: Touch the Menu icon (3 horizontal lines in the upper left) Each call took 40 minutes to get through and ended up with me being told to “turn it off and turn it on again” (they were super friendly and nice while telling me this). I think it all boils down to one thing: Will you actually log what you weight when you weigh yourself. I have also noted that it seems not merely to record only one weight per day, but only the first one of each day. It keep coming up with can’t find device on my husbands garmin account when adding device. Jill Duffy is a contributing editor covering productivity apps and software, as well as technologies for health and fitness. If it’s a deal breaker go with something like Withings, being mindful they’ve been acquired by Nokia ¯\_(ツ)_/¯. Unfortunately they seem far more concern about wheeling out a new product every week than getting the products spot on and retaining their long standing customers. And while we’re at it, note that it does indeed require WiFi. I can confirm that it doesnt include Physique Rating, Visceral Fat, Metabolic Age and Daily Calorific Value. Can anyone confirm if Garmin made an update to track multi-point weigh ins? In the end, I think I’m just better off in keeping doing weight manually and resisting the ‘new toy’ pull here with the scale functionality being what it is…. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Using the Garmin Index Smart Scale, you can monitor the results of your exercises in the free online application Garmin Connect. So apparently there is an issue with the Garmin Index and the synching/setup of data to Garmin Connect. I managed to do it once but since then the scales refuse to connect to my hotspot (iOS). The only way to add me on the scale is to restart the scale then he disappears. Quick question, Garmin connect allows manual input of weight only. Very clever. Since then the weight data does not upload at all. Also open connect on their phone and look under devices and see if the scale is there and then check their user settings are there correctly. But then why would Garmin add multi weigh-ins if they are discontinuing this product line. The only things I can think of are that A) if a company that garmin intends to compete against (ie. Bluetooth, Wi-Fi, and ANT+ syncing. As I said, in 2016 that’s really not OK when it’s a business decision. I don’t know if it’ll work on all devices, but if you check the ‘Devices’ option within the GCM app, and if there’s a ‘User Settings’ option, it’ll likely sync automatically. if they do still sell them, dont buy one! Garmin Index S2 smart scale review: Price and competition The Garmin Index S2 is available from Garmin , Amazon , and other retailers for $149.99 in black and white colorways. I have to say that I prefer the Withings but it doesn’t sync to Garmin so I replaced it. That’s implying that at some point the other scale metrics are imported and that’s never been the case. On other devices I could put in that I exercise a lot and always have done but don’t seem to be able to do this here. ), but the scale claimed body water INCREASED by 2.3%, muscle mass decreased by 1.6 lbs, and body fat decreased by 3.2% (I wish). Also the support from Garmin regarding this product is practically non existent. Morning or evenings). Took a break came back and got it working. Thank you for the review – I do have a question: “How would this type of scale help me lose weight vs a $30 digital scale?” Let start by saying that I am 51 – 5’ 8” and 220 pounds and have been cycling since the 80s. Read honest and unbiased product reviews from our users. You bring the printer home and find out that the cable it sold separately and once you buy the right cable you still have to go through the set up labyrinth. Are you still using yours w/no problems? If you tempted by their Varia Vision In-sight Display, be prepared for similar set-up pain as the Index scales. On my second set now and they have never got passed the set up. Pregnant women and people with pacemakers and other implanted electrical devices often need to disable this feature. I haven’t tried, but I guess it is multi-point now. Tried a lot of debug stuff but no luck. Weight 185.1 lbs the scale connected as you described and it showed weight and BMI results in my Garmin connect but not the other metrics. How does it determine an estimated value of these numbers? The Forum has a few People with the same Problem and the German Hotline told me the Problem is known…but there is no soulution? Setup and AppI had a heck of a time getting the Garmin Index to initially sync. Even before I got a wifi scale, I found Garmin Connect so lacking in the way it handled weight that I was happy to be using non Garmin software to manage this. No problem, here's the platform I use - you can too! So far, the scales are fine. In this case, the smart scale market has basically been the preserve of Withings and Fitbit for the last few years. Anyone else that has been getting upload error, since about a month now. And I’m heavily invested in Garmin in terms of devices for my family and friends. Help, please… You’ll also notice two buttons/sliders right near it. This gives you relatively quick and accurate feed back if you are on track. Been using mine for 2 weeks now. how can i use this feature or am i looking in the wrong setting? It’s also got a paper manual sitting atop it: Below that you’ll find four little black pods. Just put the Ant+ adapter in the box if you are going to require it for set up. Any ideas if Garmin is going to come out with a new scale? We’re all on the same WiFi. I bought mine in January 2017. However, now, it correctly updates every time it syncs. And they end with inviting someone else to use the scale. The $149.99 Garmin Index Smart Scale automatically measures and calculates everything you can hope a scale would, including weight, body water, body fat, bone mass, and body mass index … reconnected them to the App (including to the original wifi connection), There was no unusual activity/long training session, etc which could influence that. Koogeek's app (used with the Koogeek S1 Smart Health Scale ($55.74 at Amazon) ) shows you some of your readings on a scale in which the healthy range is shaded in green. Also had problems with a Dropcam (Nest Cam) too. Just got an email from Garmin…finally multi weight ins for the day! It’s exceedingly quick. Completely understand the frustration earlier users have expressed, in my case the current process could not have been more straightforward. Hi guys. Just look at how many running watches they have out at the moment, its nigh on impossible to know which to chose. Weird. I spoke with Garmin technical support this morning (Angel) and they have an internal open case that expires on 9/30. Honestly, for non-connected scales, I’d just go to Target/Walmart/etc and pickup any old cheap scale. I guess, in this sense, my aging Withings scale actually works better than the Garmin one as it never fails to sync with MFP and will update my Garmin devices as often as I weigh in and sync them. That may be because the sync is actually happening on the mobile app. Is there any magic to get it to pull updates? I just got these scales to replace my Withings ones which died. Even with the plastic black feet it had me between 5kg and 20kg too light. Their response was that for them, they weren’t really concerned with those aspects (the lack of 3rd party sync or even the multi-day weigh-ins). I’m using it for a couple of weeks now. Sometimes it breaks (for no reason), and sometimes it’s just a PITA to get working. I removed them from GC App, Thanks for the quick response Ray. Such spikes repeat more or less every week… It’s quick, efficient, easy to use, and is pretty much trouble-free. They chose not to enable weight sync. By far. Has anyone else been having these issues? You guessed it same saga all over again. Ultimately though, for me I don’t put much value in these extended metrics using electro impedance like other scales (nor do I put much value in people using calipers, most folks screw that up – despite having done it ‘hundreds’ or ‘thousands’ of times). I followed the instructions in the booklet that came with the scale, and I looked at the online setup instructions, as well. The fact of technology is sometimes people have problems. I really mis I’ve asked this before and no one ever responded. In general there is a 0.2k difference between the garmin and withings scales. Same problem here 7%… Other values changes. Is it possible to run this scale solely through the personal hotspot on my iPhone and not over a home wifi network as such? You'll support the site, and get ad-free DCR! I had purchased one to monitor my body fat levels leading into Boston, and in a day it went from 9% to 7% and locked all values from that day on. Very strange. In the 90s I raced DH for GT and at 200 back then the weight was mostly muscle mass – now not so much it has moved to the belly! Find helpful customer reviews and review ratings for Garmin Index Smart Scale, Wi-Fi Digital Scale, Recognizes Up to 16 Users, Up to 9 Months of Battery Life, Black at Amazon.com. I am a recreationally cycler and I … Garmin has confirmed to me that weight data was NEVER a feature to transfer. But without changes to the app/web there’s no way of seeing that anyway. Given I haven’t changed much, this is to be expected. The not integrating weight and the other metrics with TrainingPeaks/sportstracks/etc part is what is confusing me the most. It came with S/W 2.70. I have built an extensive list of my most frequently asked questions. © 1996-2020 Ziff Davis, LLC. WiFi issues are more than just an anomaly, just head over to the Garmin forums to see the pain people are having. After two months of use my Index scale data suddenly jumped from fluctuating between 11 and 13% fat down to a 7.0% constant reading (no matter how much I ate or drank). C’mon Garmin. Based on your review and recommendations about staying in the same device ecosystem, we’re leaning towards the Garmin Index. Back-to-back readings were identical in my tests, and the weight shown on the Garmin scale was always very close (within half a pound) to readings from other bathroom scales I compared it with. If you only have hard wood/tile/etc floors, you can throw these at unsuspecting people within your household. FWIW both the Withings and Garmin Smart scale are supported by SportTracks and work perfectly. I’ll be the only user in the household who will actually be recording data. I agree. a great way to approximate body fat is taking a look at what definition you have. For those of you who are on the fence about getting any scale – get one! my weekly podcast - with GPLAMA, which is packed with both gadget and non-gadget goodness! Bizarrely although there’s no problem with other Garmin products the Index fails to sync from Garmin Connect to MFP. And you select the initials again. You’ll notice there’s a  ‘User Settings’ option under the devices menu. Thanks for all of your behind the scenes hard work. Got a question about the Garmin Index S2 Smart Scale Black? But I stepped on the scale, and I didn't see any indication that my weight was transferring to the app. I too worry about forgetting to switch users, so that is another thing that makes me want to wait and see if Garmin will add the ability to have multiple data points before I jump into the wifi scale game which is hard since the new toy pull is hard to resist. …but then people that don’t even use Garmin products otherwise would buy the scale too which wait. What are your least favorite countries/places? I have a Withings scale, but want to change as Garmin Index is Wi-Fi connected, allowing you to wirelessly sync your data to Garmin Connect. Good review, but I have one question and one possible correction. I also wonder why Garmin Index doesn’t. Vectors: fiddly, expensive, pods prone to break Garmin support was mixed – mostly friendly but nothing happened quickly. I’m thinking of editing the file manually to add fat % etc then doing a manual import of the file. Did this for 2 months – it’s a lot of data and even though I am a data programmer by day – it’s was rather overwhelming to try and figure out what to actually do with it, or make any sense out of it? Updated constantly! Weight 185.4 lbs Hi, Just wanted to let you know, that the connect app, will in fact show the weight form the smart scale, as a “snapshot” and not just buried way down in the menus. Required fields are marked.If you would like a profile picture, simply register at Gravatar, which works here on DCR and across the web. I see it is still for sale on the U.S. website. I travel a fair bit, both for work and for fun. switching off the phone etc had no effect. I’ve got nothin Ray. Most notable is that it doesn’t record more than one measurement per day per user…”. No idea about the reasons. I like to exercise and track my progress, but I am by no means a hard core trainer/athlete. If I’m the only registered user, will the occasional rando’s data be sent to my account? Read all reviews for GARMIN Index Smart Scale now and buy at £129.99. Garmin company offers a wide range of wrist devices to monitor your activity level and your favorite sports. I guarentee you that you would be so much helped to maintain your diet and maintain your weight with this Withings scale. I believe you actually you can change this setting. It’ll take its best guess at who you are, and as long as your weight and others in your household are semi-far apart, it’ll likely nail it. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. If we unwrap the scale, here’s the prettiness that we get: Ok, with that in mind, let’s get this thing setup. IN CASE YOU ARE PASSING THROUGH A SIMILAR PROBLEM AND YOU NEED DR ONIHA’S ASSISTANCE, YOU CAN CALL OR WHATSAP +2347089275769 OREMAIL: DRONIHASPELL@YAHOO.COM. The ANT+ option is offered as a secondary option to configure, but it’s not required. He added me as an invitee, I accepted and then we both weighed and were able to see the data on Connect. It syncs to myfitnesspal which connects to Garmin and does everything I need and even gives me a weather forecast before I head out for the day. am eagerly awaiting the DCRainmaker twitter update: New garmin scale countiung corona kilos… (time to convert to metric Ray.. ). If that’s the case (but certainly not saying my choices aren’t good for women), and you just want to see a different gear junkies “picks”, check out The Girl’s 2018 Gear Guide too. Apologies if this has been answered elsewhere. I got exactly the same issue. Good post Ray but I believe your conclusion is wrong in a slightly subtle way. The issue is not the wifi. PCMag Digital Group. Until Garmin understands the people most people work and therefore are not available to sit on hold M-F during a working day I will always give Garmin’s help line the lowest rating. Hi Ray, With the WiFi scale, my guess is they’ll either have you up and running in a few minutes, or it’ll take a lot longer. Still, the Index is a solid option, even if it doesn't wow us as much as the QardioBase and the Withings Smart Body Analyzer ($69.00 at Amazon) , our Editors' Choice picks. Single reading per day is terrible. link to youtu.be. That’s disappointing, I really hope they reconsider this. Thanks And why did Garmin decide not to allow sync via a phone using Bluetooth? Get a Withings instead, that records every time you step on the scale and offers loads of ways to get your data too. Notify me of followup comments via e-mail. If you look further up the comments in here someone mentions security settings where the scales don’t work. Garmin should really allow for include all ages and heights as potential users as their connect platform. However, I turn my wifi off every night and on in the morning. Or, you can hit up the Garmin forums and troubleshoot yourself, though, it sounds like that’ll take more time for you: link to forums.garmin.com.
2020 garmin index smart scale review