Safaricom unveils customer offer to grow Home Fibre

Safaricom has embarked on a move to grow the uptake of its Home fibre service. This will see the company roll out the service to more homes across the country. In addition, for the next two months, August and September 2019, all new Safaricom Home fibre customers will receive a 50 percent discount.

“Safaricom Home Fibre is a proposition that we began offering just over two years ago and this has been a new experience for most of our customers. As a result, we have designed the 50 percent discount to appeal to those who would like to experiment and try out the service. We continue to record remarkable growth driven by demand for unlimited entertainment, working at home, home CCTV among other emerging customer needs,” said Michael Joseph, CEO, Safaricom.

New customers will automatically qualify for the offer once they dial *400# and choose “Get Safaricom Home Fibre”. The Bronze package will entitle customers to a one month half-price offer while new customers on the Silver, Gold, and Diamond packages will enjoy two months at the 50 percent off pricing.

The company is also looking to extend its fibre coverage to more than 15,000 additional homes across the country over the next two months. Some of the areas to be covered include parts of Kisumu and Thika, Kizingo in Mombasa, and Kinoo, Komarock and Ruaka in Nairobi.

The service currently reaches more than 300,000 homes across the country, with more than 107,000 customers connected across Nairobi, Mombasa, Eldoret, Kisumu, Nakuru, Nyeri and Thika.

We provide voice, data, financial services and enterprise solutions for a range of customers, small businesses and government, using a variety of platforms. We delight over 31.8 million customers, providing over 200,000 touch points for our customers and offering over 100 different products under our portfolio.

Listed on the Nairobi Securities Exchange and with annual revenues in excess of KES 200 Billion, Safaricom invested KES 38 billion in infrastructure this year, providing over 93% of Kenya’s population with 4G and 3G coverage and providing 2G coverage to 96% of Kenyans. Safaricom has harnessed its proprietary fibre infrastructure to build a dedicated enterprise business, which provides managed I.T. services to clients in the East African region.

Safaricom pioneered commercial mobile money transfer globally through M-PESA, the most successful service of its kind anywhere in the world. Launched in March 2007, M-PESA now has over 22.6 million active customers and over 167,000 M-PESA Agent outlets countrywide.